Cant answer calls sometimes

If the app isnt open in the background, and I receive a call, and try to answer that call, the App opens with the caller on hold, or in pause mood, and the app will not let me unclick the pause mode. How earth can someone depend on an app when they cant receive phone calls? I do not recommend this app until this is fixed. This is unacceptable.

Myke H about magicApp Calling & Messaging